Hey Rana! Thank you so much for supporting us - We really appreciate it and would be nowhere without it.
I'm sorry to hear that you're having trouble adjusting your cuff to the most optimal wrist size. In order to provide you with the best experience, we create our cuffs this way so that after adjusting, your cuff doesn't easily adjust back to the original size and fall off. I hope that makes sense. Again, I'm so grateful that you chose Nominal and I hope to serve you again in the near future. Please don't hesitate to reach out for anything at all | Support@Nominalx.com - Akram