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Updated on March 7, 2025

Begin a Return / Exchange

20,000+ reviews | 4.8-stars

 

Your Happiness, Guaranteed:
We stand by our products 100%. If you’re not happy, we’re not happy. That’s why we offer hassle-free returns within 100 days, no matter where you are in the world.

 

United States & Canada:

  • Free Returns & Exchanges (U.S. only): Start your return or exchange here. We’ll email you a pre-paid shipping label—no extra cost, no hassle.
  • Canada: Free returns within 100 days. Start your return here, and we’ll send you a pre-paid shipping label.

 

International Orders:

  • Returns are accepted within 100 days. Start your return here. (Note: Customers are responsible for return shipping costs.)

 

Jewelry & Fine Jewelry:

  • Jewelry: Returns and exchanges are accepted within 100 days for items in new, sellable condition.
  • Fine Jewelry & Sterling Silver: Returns and exchanges are accepted within 30 days for items in new, sellable condition.

 

Fast & Easy Processing:

  • Returns are processed within 5 business days of arrival at our facility.
  • Refunds typically reflect in your account within 7 business days (depending on your bank).

 

We’re Here for You:
If you’re not completely satisfied, reach out to us! We’ll do everything we can to make it right.

 

Your happiness is our #1 priority. Shop with confidence!

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