We are legally required to state the value of the order on the shipping label. We are not responsible for any customs fees, taxes, and duties charged by the receiving country.
For more information on customs and duties charges, please contact your local customs office.
If you are in the United Kingdom and need to schedule a redelivery, please reach out to www.RoyalMail.com and provide your tracking number. If a customs fee is not paid and the package is returned to us, your order is legible for a refund. However, the refund cannot be applied to custom-made pieces or the shipping label cost that was already paid.