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Very disappointed- wore once in a shower , i was trusting Leana . Idk even she knows this thing. Very disappointing now they are saying those are falling outside of warranty policy.
I wasted my money and time complaining to them .
They are not even doing refund .
We’re truly sorry to hear about your experience — this isn’t what we want for any of our customers. While our warranty does exclude damage from exposure to water (as noted in our care instructions), we completely understand your disappointment.
Our team has already reached out and, as an exception, arranged to send you a replacement. We hope this helps restore your trust in us, and we genuinely appreciate you taking the time to share your feedback.
Thank you again for your patience and understanding!
I’ve had so many similar necklaces but they have all gradually faded away in colour! I am very pleased to see that this piece hasn’t tarnished yet, and I’m sure it won’t in the far future InshaAllah. It’s perfect for everyday wear but it also compliments special outfits or events 💛
I wear this everyday with my letter necklace.
I received this choker in silver and am so pleased with piece I’m ordering it in Gold. The only thing I wish I had done differently was to buy the necklace extender at the same time, since the silver extender is out of stock.
It fades and becomes worthless. Don’t buy!!
Hello! Thank you for your feedback. We're sorry to hear that you’re experiencing issues with the product. We want to assure you that we offer a lifetime warranty against any color change, as this is not the standard we uphold for our items. If you're not satisfied, please reach out to us at support@nominalx.com, and we'll be happy to assist you with a replacement. Your satisfaction is important to us!
With four layers of real 18-karat gold plating coating your water-resistant steel, you never have to worry about a lack of quality. Since we use hypoallergenic steel instead of silver like other brands, our jewelry is all water-proof & sweat-proof, proudly backed by a Lifetime Warranty so you never have to take it off. And just to be extra sure you're in love, every order comes with a 100-Day Moneyback Guarantee.
While our jewelry is always modern and trendy, we take pride in pieces that go beyond the concept of time. With a blend of essential and meaningful designs, your Nominal pieces are meant to stand the test of time, both in design & in quality.
Founded by wife-and-husband duo, Lena and Akram, Nominal began in the spare bedroom of a townhouse and still takes pride in the family-oriented values at our brand. By donating portions of every order & paying above-livable wages to the whole team, Nominal is a family before anything else.
"One of the top Muslim-owned brands you need to know: Nominal is for anyone obsessed with accessories."
"Nominal is a powerful example of what storytelling can do; the brand gives its customers ownership of their stories."
"Nominal is a high-quality jewelry and lifestyle brand that specializes in creating modern and minimalist pieces. It's a must-have."
