The Nominal Lifetime Warranty
Nominal Jewelry Lifetime Warranty
Before we began Nominal, we tested our jewelry in two ways:
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Submerged in a tank of water for 30 days.
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Left outside in different weather conditions for 30 days.
We continued to conduct research and make improvements until there was no change in quality or color, and until we could proudly put our name and face behind our pieces.
All Nominal jewelry is covered with a Lifetime Warranty against any rust or tarnish, including manufacturing defects and color fading. We stand proudly with our real 18-karat gold plating, pure stainless steel fills, and all customized jewelry. If you run into any issues pertaining to color fading or rusting, please reach out to us and we will replace your item for free.
Jewelry must be treated with care. Broken jewelry or scratches over time does not warrant a lifetime warranty.
If you receive a defective item, this must be reported within 7 days of your marked delivery date.
In some areas of the world (including many regions within Africa), a refund may be issued instead of an item replacement due to high shipping costs.
Nominal Watch 2-Year Warranty
Momentous & Timeless Collection Watches are all covered with a Limited 2-Year Warranty for all manufacturing defects, including aesthetic and performance issues. Minor scratches and normal wear and tear does not justify a warranty claim. Our Japanese Miyota Movement Batteries come with a Limited 2-Year Warranty. If for any reason we deem physical damage to be a part of the issue, your warranty claim can be rejected.
Bouquet & Statement Collection Watches are all covered with a Limited 2-Year Warranty for all manufacturing defects, including aesthetic and performance issues. Minor scratches and normal wear and tear does not justify a warranty claim. Our Swiss Movement batteries come with a Limited 5-Year Warranty. If for any reason we deem physical damage to be a part of the issue, your warranty claim can be rejected.
If, for any reason beyond the ones listed above, you are not satisfied with your purchase, please always feel free to reach us at Support@Nominalx.com to inquire about your options. Your satisfaction is our priority.